Sometimes a product might not fit properly or you might have a different opinion after shopping at Shein. This is why the Shein return policy was created. Shein allows you to return your products within 45 days of purchase. Shein’s refund policy states that you can return the product to your original payment source or Shein wallet.
Return shipping fees are non-refundable. This Dbd guide will explain Shein’s return policy. It also explains how to exchange or return any Shein product. To return the product, you must follow the SHEIN Store’s return policy. SHEIN will refund your money if you comply with their return policy.
You may not be following the SHEIN return policy. In these cases, you can request a refund policy. Returning an item requires payment of shipping costs. SHEIN cannot accept returns of items that have been used, washed, or thrown out their original packaging.
SHEIN Return Policies
SHEIN is a well-known brand for fashion lovers. SHEIN, an American fashion platform, sells men’s and children’s clothing, accessories, shoes, bags, and many other fashion items.
If you send the product back, you must return it within 45 days. You won’t have to pay shipping costs. To return your product to SHEIN, you will need to comply with certain conditions. Let’s find out more about the SHEIN Return Policy.
How do I return a product from SHEIN?
Shein offers two options for customers to return their items: either a self-help method or direct contact with customer service. You don’t need an order number to initiate the self-help return process. If you wish to return items via customer service, however, you will need to have your order number.
This page provides information on how to reach Shein’s customer service. This self-help Shein Return Guide can be used to help you complete your return.
- Log in To Your Shein Account
- Click here the “Return Policies item” Shein button
- Select a returnable item
- Package the item
- Attach the return label to your return package
- Select the mailing method
You have two options for how to mail your package. You can either send it yourself or use the pickup service. The logistics company will contact the customer to arrange for pickup. You can also send it yourself by taking the sealed package to a nearby courier and returning it to the Shein center.
- Wait for your refund
Shein usually processes refunds within seven business days of receiving your package. They will immediately update your return status and refund you once they have received the package. If you return an item, you will be responsible for shipping costs. Shein’s return policy will deduct $7.99 from the amount of your refund.
How do I find Shein’s return label?
Before returning your package, you should attach the shipping labels to the outside of the package. Follow these steps to download and print your return labels:
Step 1 : Log in to your Shein account and Order.
Step 2 Click “Order Details”
Step 3 Click the “Return & refund” policy button in the upper right corner.
Step 4 Click “View”, to download and print your return labels.
Return or exchange Shein products
Shein won’t be able to accept returns or exchanges for items that fall within these conditions. Before you shop on Shein, please be sure to read the entire criteria.
These are the conditions for Shein policy:
- Items must not be worn, damaged or removed tags: The Shein exchange policy stipulates that items returned or exchanged must remain unworn, undamaged, without tags or hygiene stickers.
- The item must be in its original packaging. You can try the items on but they won’t accept them if you take them to work or out for dinner.
- Notification about non-returnable items: Certain types of items can’t be exchanged or returned. These items include jewelry, lingerie and bodysuits.
- You must return the product within 45 days. Shein may refuse to accept returns. You may appeal the decision. You can appeal their decision by contacting Shein’s customer support and explaining your situation.
The SHEIN Return Policy explains how you can return an item purchased from SHEIN Store & SHEIN.com. SHEIN Customer Service can help you if you have any questions about the SHEIN store. You can also find information on the return policy for another store.