Menards Return Policy 2023, Refund & Exchange

Menards is an American chain of home improvement stores situated across the US. The company is worth valued at $10 million and offers everything from building materials to household appliances.

Have you ever purchased anything from the company, but you felt the need in return? Here’s our guide to make sure you understand returning items from Menards. Menards returns policy. We will go over the entire policy with great detail. Please be sure to read the article thoroughly.

Menards is an American retailer of home improvements. It was established in the year 1960. Menards has more than 335 locations and 12 distribution facilities across 15 states. Menards sells tools, building materials as well as electrical and hardware home appliances, windows grocery, automobile, and more.

Menards Return Policy

Menards Home improvement company

Founder: John Menard Jr.
Founded: 1960, Eau Claire, Wisconsin, USA.
Headquarters: Eau Claire, Wisconsin, USA
Employees: 45,000 (2020)
Locations: 335 Stores
Revenue: US$ 11.8 billion, (2020)

Return Policy Academy

Menards Refund Policy

All returns made in-store or online at Menards will be refunded in the original payment method. The company can take up to 7-10 business days to refund the payment to the payment method used originally.

Payment Method Refund Option
Cash Cash
Credit Card Refunds to your credit card.
  • Credit for store purchases if the receipt is not more than 6 days old
  • Cash If the receipt is older than six days old
Debit Card Refunds to your account
Coupons, and Gift Cards Credit in-store

What Is Menards Standard Return Policy?

Menards offers a 90-day return policy, with receipts available. Although the company offers various items, and its return policy differs between one item and the next. Products returned for return will incur with a 25% restocking cost for special orders.

Don’t forget, Menards is not able to offer return, exchange, or refunds without receipt. To ensure your account is properly credits, items returned must be in pristine condition, with their original packaging, as well as any accessories, documents, or components.

What Is Menards Online Return Process?

If you’re not able to visit a shop, you can simply return the item via post. Follow these steps:

  1. Contact the customer service representative of the company to request a return of your purchase via post.
  2. Your query will be promptly answered by a customer service rep.
  3. The representative will give you precise instructions for returning the product that will aid to return the item.

It is your responsibility to pay the cost of shipping an item back.

Menards In-store Return Policy

Purchases made online, or in stores, may be returned in a shop that is near your home. If you’d like to return something to the Menards store, just follow these steps to begin.

  1. The first thing to do is find your local retailer.
  2. Now is the time to work on your legs and head to Menards.
  3. Be sure to take the confirmation email or receipt along with you.
  4. Bring the order information and the items to the service desk of the store that is located close to the front entrance.
  5. The return will be processed promptly, but the refund could take 7-10 days before it appears on your account.

What If You Misplaced Your Purchase Receipt?

In the event that the payment was completed via credit or check, then you can create an official Return Receipt by using the Refund Receipt Kiosk located at the Customer Service Desk at any Menards store, if you have to return your purchase without receipt.

You can download your receipt on the internet when you have an account. Go to the page for lookup receipts for more information about finding your online orders.

Menards Exchange Criteria

Please fill out the Menards web-based form to begin the exchange process if you want you to swap an item that you bought for another item. The exchange should take place within 90 days of the purchase receiving the purchase.

To make sure that your account is crediting correctly, the item should be returned in its original, unopened and in its original packaging and with all papers, accessories and other components.

You can contact the Guest Service Representative to make a new purchase. When you look at your statement for credit cards, you’ll see two entries, one for the return and the other that is for the brand-new product.

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