Hollister Co Return Policy with Refund and Exchange item, 2023

Hey friends, if anyone of you bought any item from Hollister Co online or offline store, and you face any problem either with that item or with company services. And you feel that you are not happy or not fully satisfied then, this post-Hollister Co Return policy guidelines direct or guide you for how to return purchased item to Hollister Co online or offline store.

By using steps, which are mentioned in this post to return any item to Hollister, you can easily return your purchased item to Hollister Co. Here in this post, we give you information in brief about Hollister Co return or exchange policy and Hollister Co refund policy.

Whenever you want to return your item and for knowing that item is applicable or not applicable for return, Read rules and regulations of Hollister Co in this post. All information given in this post by us is true, genuine and trustful.

If you regularly buy items which are available on Hollister Co, then you want to read this post carefully, because if at that day, when any problem occurs in your item, and you want to know about Hollister Co return policy, for that this post helps you very much. To buy the best products.

Hollister Co Return Policy

Here we explain all process briefly that helps you in returning your item to Hollister Co online or offline store. Hollister return policy guidelines post explain all details in a simple way that helps you to return your product easily to Hollister Co.

Hollister Co Return Policy

We understand all issue that happening while you want to return the item so for this purpose, we write this post which gives you answer of your questions and give information about your item follow criteria or not decided by Hollister for return. Let’s start understanding, what is Hollister Co return policy rules,

Hollister Co Return Policy Rules

  • Those items whose are purchased from Hollister Co online or offline store have 60 day time period for returning and this item must be with its original packaging, original payment slip.
  • If you bought an item and make payment in US dollars, you can return that item to any Hollister store held in us or return it to HOLLISTER CO RETURNS DEPARTMENT’s address.
  • You bought the product and make payment in other currency, then you can return only your product to Hollister return department address. If you return it to in US store, you will receive the item’s credit in your account.
  • If you want to exchange any item then you must be mention that item’s full name, its size, and color.
  • On this store, payments via JCB, American Express, Discover, Astropay, Yandex, Qiwi, and Web money are only made in US dollars.
  • Payments by Safetypay are available in EUR and USD; payments by Poli are available in AUD, NZD, (dinar) and USD.
  • you can make payment in all currency through PayPal, VISA and MASTERCARD whose accepted by hollisterco.com
  • This online and offline store offers “14 days price adjustment policy” to his customers. According to this policy, the price goes down of a product whose are purchased by you, then you can deal that price adjustment with the store.
  • Whenever you return your item after 60 days time period at that time the company has the power to decline your return or if the company allows you to return your product then you receive a refund as a store credit. And for this refund, customer must require showing official I’d approved by the government.
  • If the wrong item was sent by Hollister Co or merchandise arrived in damaged condition, or merchandise is described differently on the website, or you should not satisfy with the product then, customers should call at (866)426-1285 or (614) 219-5385, or email [email protected]
  • Hollister Co reserve rights to reject any return or exchange and decline any refunds whose are illegal by the company’s viewpoint.
  • Whenever you buy any item, different types of accessories, coupons, tags have come with that product. So whenever you return an item, this all tags, accessories, coupons are must be required for a return that item to Hollister Co store.
  • If you are returning or exchanging an item, carefully remove personal data and information of yours from those items and from packaging.
  • If a customer makes payment by Poli, Safetypay, Qiwi, Yandex, or WebMoney and customer cancel order then the customer should receive a refund in 72 business hours.
  • Smart Label return requires 7-10 days to reach the store’s replacement department. And require two weeks for a refund, smart label located at the bottom of the order’s invoice,$7 fees as a return shipping charges, and it will be subtracted from your refund.
  • If you return your item through any other courier service, Hollister Co not responsible for any issue.
  • The customer receives refund same in a method which he or she can choose for shopping.


Hollister Co store takes to care for their customer’s should not receive any damaged or defective merchandise, by chance, any one of you receive defective product then you can return via two ways which are mentioned below;

Returning Purchased Item by Visiting the nearest Hollister

  • Find Hollister store, which is nearest to you.
  • Go to the store, and communicate with the customer services employee of that store, which is appointed to handle return or exchange issues.
  • You need to show the original payment receipt of that item, which you want to return.
  • If they want to know returning purpose, then, provide the reason for returning that item.
  • Pack that item with its original packaging, accessories, and tags and return it to that customer service employees.
  • After all above steps, refund process starts, and you should receive a refund in the same method which you decide for payment.

Returning the purchased item by mail

  • Open official website of Hollister.
  • After that, sign in or sign up into your HCo account.
  • Then visit my order list at the official website of the store and select item whose you want to return.
  • Then, provide a reason for returning that item to Hollister Co.
  • Now, press the continue button for next process.
  •  Then, fill up return form and give required information like name, address, Email address, order number, contact number, returning reason to Hollister Co.
  • After that, click on the “Agree” button for the next relative process.
  • Finally, your process is done, you need to pack that item with its original packaging and with all tags, accessories, coupons and Return it with Hollister Co approved courier company.

After this all, user’s refunding process will start and users receive a refund in cash, which way was preferred by the buyer.

Advice for you

Regularly check the price of your purchased product until 14 days, because if any decrease happens in that product’s price, you should make price adjustment with the store. If you want a quick return and a quick refund, for that, you need to return your product to the nearest Hollister Co offline store.

When you shop any product from HCo and you return that item for any reasons, please carefully clear your personal information from that item or from the item’s package. HCO online store does not take any responsibility for this reason and does not reliable for any misuses of your information. Remind, HCo does not store your details.


We hope so this post-Hollister Co return policy guideline useful and helpful. If you have any problems with this post, then comment below. If you want to know about other store’s return policy guidelines.

Leave a Comment