If you recently bought an item from Hobby Lobby, you might be thinking about whether they will accept returns. Hobby Lobby is an American private for-profit company that operates the chain of art and craft stores.
Craft and art lovers are very specific about their products, and if they spot the smallest flaw within the product, they’ll consider returning the item. This is why it’s crucial for crafters to be aware of Hobby Lobby return policy. We’ll attempt to answer these and other questions here in full.
Hobby Lobby Return Policy
Hobby Lobby offer customers 90 days to return items either in-store or online to receive the refund. Customers have to wait 14 days for the refund to be made.
Return policy at Hobby Lobby is customer-friendly, and the company handles customer returns with the no-questions-asked policy.
The company wants its clients to be happy with their products. If you’re unhappy with the product, you are able to make a return within the first 90 days.
| Return Period | 90 Days |
| Return Method | Online or in-store |
| Exchange Period | No Exchanges available |
| Exchange Method | Online or in-store |
| Refund Period | 14 Days |
| Refund Method | The method of payment or store credit |
Hobby Lobby Refund Policy
Hobby Lobby will provide you with a full refund using the original method of payment. The company needs a minimum of two weeks before they can refund your purchase to the original method of payment. Here’s a table of refund options:
How To Return To Hobby Lobby
Customers have the choice to make both online and in-store returns at Hobby Lobby. Here are the two methods to help you make a decision.
Make sure you start your journey by visiting the local shop
Items purchased at Hobby Lobby stores and from the website to your local Hobby Lobby store
- In the first place, go to your Hobby Lobby website and locate the store Locator.
- Visit your local Hobby Lobby store.
- Be aware that you need to include the item along with the invoice. If you do not have an invoice. can contact us at 18008880321.
- Store personnel will assist with the process of the process of processing your return.
Send your return via post
You can choose to return the item via mail if you’re not able to make a trip to your local retailer. The steps below must follow:
- If you want to return your items via mail, go to the return of your order page. The page will show this box
- Then, you must fill in the order number and the billing zip code, then click the lookup option.
- If you don’t have an order number, you can complete the return form.
- After filling out the form, pack your items in appropriate packaging and send them to Hobby Lobby at the address below: Hobby Lobby return address along with the return form
Hobby Lobby Returns & Exchanges
The time period is 90 days following the day of purchase in which to return the product, provided it’s in saleable condition (unused and not opened). You’ll require a receipt or an invoice to receive full refund.
If you don’t have receipt, you can request an exchange or credit at the time of purchase, however your refund amount will be determined by the lowest price you paid for it within the past 60 days.
Because of the frequent Hobby Lobby sales, this may be considerably less than the price you paid for your purchase. It is best to keep the receipt. The following items may only be returned with receipt and in a new and unopened state:
- Silhouette products
- Cricut products
- Sewing machines
- Machines for embroidery
How you return the item depends on the way you purchased the merchandise (online as well as in-store):
Online Purchases
Purchases made online are able to be exchanged or returned both in-store and online.
Returns to online stores:You’ll be responsible for the UPS or USPS shipping costs for returning your items. The only exception is when your products were damaged upon arrival.
If that’s the case ensure that you call 1-800-888-0321 or send an email to Hobby Lobby prior to returning the item, as well. Hobby Lobby will reimburse the shipping costs. Complete this form and mail the order:
Hobby Lobby
Attention: Returns
7600 A SW 44th St
Oklahoma City, OK 73179
Returns in-store: Bring your item to any Hobby Lobby retail location to submit the return. You’ll need the receipt to receive an entire refund, which can take between two and three weeks to receive. Your refund will be in the payment method you made using (cash or credit).
Items returned without receipts are eligible for exchanges and store credits. Credit for merchandise will be based on the lowest price sold within over the past 60 days.
exchanges: If there is a need to swap an item you bought online, simply send the item back to get a refund, and purchase the new item from hobbylobby.com. It is also possible to visit the store to make an exchange.
In-Store Purchases
Purchases made in-store can be returned only at an Hobby Lobby retail store. You’ll need to provide your receipt to receive a full refund.
This could take between two and three weeks to issue. Your refund will be in the form you made the payment using (cash or credit).
Items returned without receipts are suitable for exchanges as well as store credits, however, you need to present an ID that is valid. Credits for merchandise will be calculated on the lowest price sold in the last 60-day period.
Hobby Lobby reserves the right to restrict or refuse to accept returns on specific products and items that are not accepted for return.
Hobby Lobby Exchange Policy
If you’re planning about applying to exchange your item, Hobby Lobby doesn’t offer exchanges. If you don’t love your current purchase, you can return it to receive a full refund and then place an order for another item that you like.
Be sure to take note of the following prior to placing an order with Hobby Lobby:
- The item must be in original condition. open items aren’t eligible for return or exchanged
- You do not have the right to receive a reimbursement for shipping or handling costs.
- Products that are damaged or defective purchased online cannot be returned to the retailer.
- You must pay for the handling and shipping costs unless there is an error on the side of the company.
Hobby Lobby return policy without receipt
You can return the item, or receive reimbursement by way of credit that is equal to the price at which you paid the lowest price within the past two months. You must possess an original ID documents to prove the purchase.
Hobby Lobby has the right to reject or accept returns submitted by any customer through its site.