Forever 21 Return Policy Online Guidelines

Anyone if you bought anything from Forever 21 online or offline store and want to return your item, If yes, then you also know how to return purchased item to Forever 21. If you are not known about Forever 21 return or replacement policy rules and Forever 21 refund rules, do not worry.

We give all required information about Forever 21 return policy, which makes the return easier for you. We give information in a way, which is easy to understand to you. This post describes all processes and rules in a simple way.

Forever 21 stores try its best to forgive its best quality product on behalf of your money. Quality of product reflects and connected with the store’s reputation and service, therefore if the company does not give good products, no one can put trust in it. So every store’s wants to give good products to its customers.

Forever 21 store assures you have not received any defective or faulty product, but if for any reasons you receive a faulty product, then this post helps you very much in returning your item to Forever 21 store.

We give all information about rules, regulation, details and how to return or replace purchased item to Forever 21 online store or Forever21 in-store. Forever 21 store sells the best men and women accessories, clothes and many further imported products.

Forever 21 Return Policy

Forever 21 Clothing company

Category: Apparel
Customer service: 080 4648 5177
Founded: 1984, Highland Park, Los Angeles, California, USA.
CEO: Winnie Park, (2022)
Headquarters: Los Angeles, California, U.S.
Revenue: 340 Cr USD, (2017)
Founders: Do Won Chang, Jin Sook Chang
Employees: 32,800, (2018)

Target Return Policy

Forever 21 Return policy

Forever 21 provides its best item behalf for your money. If in case, customers should receive any faulty product because of any reasons, so Forever 21 provides a good return and exchange policy to compensate customer’s loose and try its best for good returning process.

In many stores, different items have different time limits for applications or not for return, but on Forever 21 all items whose can be returnable to have the same time period for return.

You bought any items by visiting the nearest Forever 21 store or from a Forever 21online store, then for returning that item which you bought from the store, original sales receipt of that product, original box, and all tags must require compulsory for return.

You want to pack that product in the manufacturer’s original packaging and return it by any following process shown in this policy. By using steps, which are mentioned in this post for return any item to Forever 21, you can easily return your purchased item to this store.

If you regularly buy items which are available on Forever 21, then you want to read this post carefully, because if at that day, when any problem occurs in your item, and you want to know about Forever 21 return policy, at that time this post helps you very much.

Forever 21 Return Policy Rules

Every important rule of return for Forever 21, explained below in a simple way.

  • All products whose are bought online have 30 days time limit for exchange, credit or refund from the purchase date.
  • The packing slip provides postmark of purchase date, so it requires at all the stages of the return process.
  • Below showing items are final sale and non-returnable.

(Cosmetics, food items, swimwear and lingerie, underwear, clearance items, earrings, and gift cards)

  • If the customer made the purchase with e-gift card, gift card or with store credit, refund transfer to the original card that was used for purchase.
  • The customer should not receive refund any shipping charges deducted from their accounts while made a purchase until the product was damaged, defective, or you get the wrong item.
  • If you made a purchase through PayPal & after pay, if you can return it to at any Forever 21 store, you can only able to get store credit or for exchange.
  • Refund takes 2-3 weeks from purchase date to rich customer in original payment method used by a customer.
  • If you do not get your refund in an upper shown time limit or for further help, call at (888)494-3837.

Forever 21 is not responsible for delivery and pick up doing by any non-forever 21 agents. In every case, you must be required original sales receipt for returning that product which you had bought from Forever 21. If you have not receipted, a valid photo ID is used for your identification to facilitate return.

Note that, Forever 21 reserved rights to decline return or decline refund in certain cases.

How to Return Item purchased from Forever 21

Forever 21 understand the problem so a customer who wants to return their product to them, so for this, they provide easy steps. Here, we explain two easiest steps or methods in a way that easily understand by customers of Forever 21.

Forever 21 store takes care of their customer’s should not receive any damaged or defective merchandise by chance anyone of you receives defective product then you can return via two ways which are mentioned below. By using these two ways, customers easily return their product to Forever 21.

1: Returning purchased item by visiting the nearest Forever 21 store

  1. First, you need to find the nearest Forever 21 store.
  2. Then, you want to go to the customer help desk of Forever 21 and meet that employee who handles customer issues.
  3. Then, you want to give an explanation about why you return that product to Forever 21.
  4. The original sales receipt must be required for return product at Forever 21 store and product must be covered with its original packaging.
  5. After completing upper mentioned steps, refund process will start and customer receive the refund in 2-3 weeks by Forever 21.

2: Returning purchased the item by mail

  1. Open official website of Forever 21 at
  2. After that, if you are new then sign up otherwise sign in to your Forever 21 account.
  3. Click on order list and select that item, which item return to Forever 21.
  4.  Fill up requires information like your name, order number, billing address, payment information on official site.
  5. After completing these steps, pack that item with its original packaging and courier it with trusted carrier services.

You will receive a refund in the same way which you prefer for purchase that product from Forever 21.

Returning an order from Forever 21 to a store

Take the item with you, along with your order confirmation or packing slip, to Forever 21 stores. Your original payment method will be used to refund you. This applies to gift cards as well.

You are not eligible for store credit if you have paid with Amazon Pay or PayPal.

Advice for you

When you shop any product from Forever 21, and you return that item for some reasons, return your product only with a company trusted carrier service and with whose carrier service provide a trackable return.

with attention clear your personal information from that item or from the item’s package, Forever 21 store does not take any responsibility for this reason.


Here in this post, we give all information about Forever 21 online or offline store which was asked by customers.

Above given all information and details are accurate and genuine which helps you while returning your product to Forever 21. If you want further information, comment in the comment section, and forget other online or offline store.

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