They don’t offer cash refunds. Exchanges are only accepted within 30 days from the date of purchase. You will receive store credit only for qualified in-store returns. For online returns, you’ll either get store credit or a gift certificate.
You can return any item that you are unhappy with to Fashion Nova. Fashion Nova Return policy: Fashion Nova is Fashion Nova’s fashion retailer. Social media has been a key factor in the brand’s success. Many people found its designs on Instagram and started engaging with the brand. It was able to expand its product ranges and grow.
Fashion Nova sells accessories, makeup products and clothing for women. People who are interested in becoming customers might also be curious about Fashion Nova’s return policy. Let’s find out more about Fashion Nova’s Return Policy.
Fashion Nova’s returns system uses both a portal as well as a label. Customers must purchase the title in order to return an item. This article will help you understand how to return Fashion Nova items and what is covered.
What is Fashion Nova’s Return Policy?
Fashion Nova will exchange or return your item within 30 business days of purchase. Fashion Nova will accept a valid receipt along with the original tags. They will not refund cash but they will exchange or refund your item.
According to the company they do not offer cash refunds. You can instead return the item in-store or by mail and receive a gift certificate.
According to the rules, the item must be in the same condition as when it was bought. It cannot have been worn, altered or washed. All packaging and accessories must be attached to your item. Please contact customer service before returning any item you have purchased online or in-store.
You must notify the department within seven working days of delivery to be eligible for full reimbursement. If the department finds the item unsatisfactory, they will issue a full refund.
What’s Fashion Nova’s Exchange Policy for Fashion Nova?
They state, however, that you can exchange your product within 30 calendar days of the purchase date.
You can exchange any product that you have purchased in-store.
What’s Fashion Nova’s Return Policy?
Fashion Nova does not offer cash refunds. Instead, you will be issued a coupon for the store.
You must return your item within 30 days of purchase to receive a voucher for a refund. All paperwork will be required. Refunds are not available for final sale items, as explained in the following heading.
| FASHIONNOVA RETURN POLICY | |
| Return Period | 30 days |
| Method of Return | Online and in-store |
| Exchange Period | 30 days |
| Exchange Method | Online and in-store |
| Refund Period | Within 5-7 days |
| Refund Method | Modal Payment |
Returns for Online Orders
Fashion Nova must receive your items within 30 days after delivery, if the item was purchased online. The purchased items must be returned unwashed, and unused. Fashion Nova will not accept returns if there is damage to the item, a mark or stain.
The buyer must include the original shipping label as well as the packing slip in order to receive an online refund. To enjoy an easy process, the buyer must complete the online form. The return form must also be completed for every order.
Fashion Nova will not accept returns of cash, credit/debit cards or other online items. E-gift cards and store credit will be used to refund the money.
Fashion Nova will not be responsible for the loss of any item during return shipping. The buyer should keep the tracking number and contact the shipping company during the return process.
The refund will be processed within 5 business days after fashion nova receives the package. All swimwear, bodysuits and undergarments are non-returnable.
How to Return a Fashion Nova Product?
In-store
- Locate a Nova Fashion Store
- Search for your nearest fashion Nova store on the Fashion Nova website
- Please bring the item with all paperwork, including receipts.
Online Return Form
- Fashion Nova’s online portal to returns can be found at their website. Or, you can do a simple search.
- Go to “my orders” to view the outlet and select items that you want to return.
- Next, confirm you email address and shipping address
- Next, enter payment method and payment details. These details will be used to pay the return shipping label
- Next, pay the amount. Next, print the shipping label.
- This portal will show you where to place the item.
By Mail
- Fill out the order packing form to describe and select the item that you want to return.
- Send it to Fashion Nova at 12588 Florence Avenue. Santa Fe Springs, CA 90670
- You will need to place the return label over the original brand in order for it to be visible when you send the item back via mail.
- You can schedule the parcel for pickup at your local post office or drop it off there.
Fashion Nova Return Policies Exceptions
Fashion Nova’s return process is easy and fast. As with all return policies, there are exceptions. Fashion Nova offers a return shipping label for products that you order. This label must be attached with all details to the product.
Fashion Nova will not accept returns on “Final Sale” items in exchange for a Fashion Nova Credit. These items include swimwear and undergarments as well as cosmetics products.
Fashion Nova accepts returns after 30 days?
Returns and exchanges must be done within 30 days of original purchase. The item is no longer eligible for a refund after that period.
In exceptional cases, such as lost items and busy holidays, the 30-day rule may be waived
What Items are Not Returnable to Fashion Nova?
Fashion Nova will not accept returns on items that have been worn or washed. Items that are different than the original condition will not be accepted for a refund.
Fashion Nova reserves all rights to decide if returns can be accepted.
Final sale items also available These items are final sale and cannot be exchanged, returned or refunded.
These items have prices that end in 00-96 or 97. Example: $2.98. All bodysuits and dresses are final sale. This includes swimwear, underwear and beauty products as well as party outfits and accessories.
Fashion Nova Offers Free Returns
Fashion Nova offers US customers free shipping labels. This is the fastest way to return products in the US and it will also speed up the refund process.
Shipping labels available at $3.99 per item or $7.99 for multiple items
How long does Fashion Nova take to refund?
Once the items have been received at the distribution centre, it takes approximately 5-7 business days to process a return. The return period usually ends when you receive your voucher. Also see Lucy in the Sky Return Policy 2023, If you return an item to the store, your gift card will be refunded.
Fashion Nova’s return policy is excellent. It can be frustrating, however, if you get multiple products that you are not satisfied with and you are unable to return your money., Sometimes a gift card is not enough for customers.
How can I get my money back at fashion Nova?
Fashion Nova has several options for returning your money. Fashion Nova will accept the item back or you can contact customer service for assistance. If you paid by credit card, you can dispute the charge.