Dillard’s Return Item Exchange and Refund Policy

Dillard’s Return Policy: Dillards offers high-quality clothing and wearable clothes for every age group. As an individual customer, you could encounter a variety of issues and one of them could be a problem regarding your purchase. Our blog serves to help you with this issue.

This is why be sure to concentrate your attention on Dillard’s return policy. We will talk about the methods to return your order as well as the things you must avoid, the best time to receive your money back, as well as more.

Budget Fashionista provides this content regarding Dillard’s return policy only to provide information only. These policies may change. visit the site Dillards.com for the complete policy regarding returns and exchanges.

Dillard's Return Policy

Dillards Return Policy
Return Period 30 days
Return Method  In-store
phone Number 1800-345-5273
Official site Dillards

 

What Is Dillards Return Policy?

Did you not know that Dillard’s will charge you $9.95 to use their return label?

Dillard’s will offer a refund in the amount and form of the original tender amount (including the sales tax) or give a gift Card at the customer’s preference, if the following conditions are met:

  1. The item is due to return within 30 (30) calendar days after when you purchased it, with the exception of where otherwise noted on the packing slip, or in the product page.
  2. The item must be in original, unopened, and undamaged condition, except for an issue with the manufacturer;
  3. The item is required to be accompanied by the original Dillard’s Receipt, or Original Dillard’s Proof of Purchase Label. (Proof of Purchase details are found on the packing slips for all Direct orders from Dillard’s.)
  4. If the product comprises footwear, then it has to be delivered in the original box.
  5. All tags on merchandise must remain on the merchandise tags.

Items that qualify to be returned can be delivered in person to the nearest Dillard’s Store (excluding Clearance Centers)

Dillard’s is non-returnable and not exchangeable

  • Clearance items discounted by to 66% or more.
  • Reducing merchandise permanently for sale, with the benefit of an extra discount. e.g. Items reduced by 25% and an additional 30 to 50 discount during a certain time.
  • Personalized merchandise. The above limitations on exchanges and return policies are not applicable to product that is damaged or defective, or shipped incorrectly.

Follow these steps to send a return

We suggest that you insure your package and then ship it via an easily traceable method. Dillard’s has the return label which you can print on your computer and then attach to the package you return.

  • Repackage your return and attach your receipt. It is possible to keep an original container.
  • Adhere the return label on the container, here for instructions on how to create Return Label
  • Cover any labels that have been previously placed.
  • Drop off your returns to your local USPS post office.

The refund will be processed within 7-10 business days following the delivery.

Please note: No refunds are provided for handling or shipping costs.

Dillard’s Gift Return?

The product can be sent to us or delivered to any Dillard’s retailer. You are accountable for shipping charges. If the item returned was purchased with credit card, that we then credit to your bank account and the credit is reflected on your statement when the bank that issued the credit applies to credit.

If you swap merchandise and your account is reimbursed for the return, and you will receive a sale rung to purchase new items.

Dillards Exchange Policy

You can swap your in-store or online purchases at their stores. They’ll first reimburse the purchase price, before charging the customer for their new purchase.

You may also send the item back via mail, but at your own expense. All Dillards standard return policy conditions and exclusions apply to exchanges.

Dillards Refund Policy

If you wish to exchange an item you purchased with cash, debit or credit card, you’ll be able to get a credit back to the original method of payment.

If you purchased the item using the use of a check, you’ll need wait 10 to 15 days to receive a cash reimbursement. According to Dillards policy on returns, payments made using PayPal can be redeemed to receive store credit, not the possibility of a refund.

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