CVS Pharmacy Return Policy with Refund and Exchange Product

Hello viewers, in this post we give you information about how to return purchased product from CVS pharmacy store. this post “CVS pharmacy Return Policy Guidelines” helps those people who bought their products from CVS pharmacy online or offline store

and wants to return it back to the store because of any reasons like, they are not satisfied or happy with their purchase and other reasons like they get defective, damaged  item or product with missing parts.

Some customers of this store have knowledge about return & refund, exchange rules but who they do not have knowledge of this store’s return policy, they must read this post because we provide true, genuine and useful information of returns policy rules.

CVS Pharmacy Return Policy

Here we will represent CVS return policy in simple way that can easy to understand for you. It is so easy to understand the step-by-step guidance which gives you the opportunity to return to your product to CVS pharmacy store. Any one of you bought any item from CVS pharmacy online or offline store, and you face any problem either with that item or with company services.

And you feel that you are not happy or not fully satisfied than, this post “CVS pharmacy Return policy guidelines” direct or guide you for how to return your product back to the store.

If you are not known about CVS pharmacy return or replacement policy rules and CVS pharmacy refund rules, do not worry. All information, what you want to know provided by us in this post.

CVS pharmacy Return Policy

Whatever store never wants to give faulty and defective products to their customers because it will lay down their reputation, and they will never let that happened. but in case because of any mistake of them, you had get faulty product then they offer you make return that item back to store and get your refund by store.

If you realize your ordered product is not useful to you, it can be also able for return according to time period decided by CVS pharmacy store.

Every online or offline store have them own return & exchange polices, So CVS store also have its own rules for return which are might be different from other stores. If you want to return your item to get back store, for that you need to know about CVS pharmacy return policy.

Customer should return product within 60 days from purchase date for refund or exchange with help of original sales receipt or photo ID. Your item is get refund if it’s unopened or undamaged, have original sales receipt, or pass the third party verification process. You cannot get a refund if your item does not pass the third-party verification process.

CVS pharmacy Return Policy Rules

  • 60 days from purchase date are available for you to make your return and get refund.
  • Some Healthcare items, Home products and personal care items are not returnable due to health and safety reasons.
  • If you placed special orders like footwear, lift chair then you cannot be able to return in store. To make return of special orders, call customer care at 1-888-607-4287.
  • You cannot be able to return prescription medications which ordered online in CVS pharmacy stores due to legal restrictions.
  • If you want to return your product by mail, then first inform the store at customer help number at 1-888-607-4287.
  • If you receive any damaged or defective product then immediately inform store at customer help number, shipping charges refunded into your account.

If you return an item in store without original sales receipt may be exchanged, or you will get a refund in the form of store credit. if you make a return without original sales receipt, then you will receive a refund of the lowest advertised price in the 60-day period.

if you have any difficulties then inform at customer care number of store which is shown above. CVS pharmacy reserves rights to decline a refund if your product does not pass third-party verification, or it suspects any fraud activity.

How to return purchased item from CVS pharmacy

CVS pharmacy offer best services to its customer. Quality of product and customer satisfaction is main priority in CVS. You can easily return your purchased item and get your money back because of CVS pharmacy money-back guarantee policy. If you are dissatisfied due to any reason, then you can return your item to CVS pharmacy store.

Customers can easily return their products back to store without facing any difficulties with the help of information shown bellowed about returning ways to store. CVS always tried its best for customer satisfaction Therefore; they offer customers to make return because of any reasons and get them money back. Let’s know about returning ways

1:- return your purchased item to the nearest CVS pharmacy store

  • Find the nearest CVS pharmacy store from your location.
  • Then, go to that store and meet the customer service associate of that store.
  • And tell him/her, why you want to return your item back to store.
  • Then, fill up a return form, to return your item to CVS store.
  • After fill that form, pack your product with original packaging and your item must be unworn and unopened in some items.
  • After completing these upper explained steps, then you will receive your refund.

2:-Returning purchased item by mail

  • First call at customer care number and inform them.
  • Open official website of CVS pharmacy.
  • Then, go to home page of CVS and click my order list, which is located at the corner.
  • Then, click on that item, which you want return to CVS.
  • Fill up return form of that item and required information like your name, address, order number, contact number, which are compulsory.
  • Then, packs your item in its original packaging with all necessary tags and items must require unworn, unused for return.
  • After completing the upper briefly described steps, courier your item to CVS for start refunds.

Advice for you

When you go to make a return in store at that time, take photo ID, original sales receipt of that item with you. Please remove personal data and account information from item’s packaging whose returning by you. Make sure your return parcel is completely packed and safe from damages because it’s your responsibility until it reaches to CVS warehouse.


You can ask us further question to us about CVS return policy by commenting in comment section. We hope so this post CVS pharmacy Return Policy Guidelines properly guided you and give information about criterion of return rules, for this type of posts of other store’s return policy.

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